SHIPPING & HANDLING

ORDER PROCESSING

Orders placed on stussystyle.com are processed Monday–Friday and shipped within 3-7 business days. Excluding the weekend and major holidays. Once your order is processed and shipped, you will receive an email notification with your tracking information.

DISCLAIMER: Cancelation and address modification requests for orders placed on Friday-Sunday will not be accepted. 

INTERNATIONAL DUTIES & TAXES

International orders will be subject to:

  • Terms & Conditions and Privacy Policy via Global-E. This will be presented to you at checkout.
  • Global-E will act as the seller of record for these orders.

Payment of duties at checkout through Global-E covers the following:

  • The stated fees at the time of checkout which includes non-refundable customs duties and taxes.
  • The payment of stated fees at the time of checkout which includes customs duties and taxes.

For more information, please contact support@stussystyle.com or visit our Live Chat.

RETURN GUIDELINES

RETURN POLICY

  • You have up to 7 days upon receiving shipment to return items purchased on stussystyle.com.
  • Orders must be returned by mail only.
  • Returned item(s) must be in new and unused condition with the original tags still attached.
  • Undergarments, swimwear, and fragrances cannot be returned due to our hygiene policy.
  • Once your order is received and inspected, a refund to your original payment method will be processed.
  • Shipping charges are non-refundable.
  • Once your return is delivered allow 3-5 business days for inspection.
  • After inspection allow 24-48 hours for your refund to be processed.
  • We do not accept returns or exchanges for Stüssy products not purchased from stussystyle.com.

DISCLAIMER

Frequent returns or unusual patterns/activities will be flagged in our system. If we notice that our return policy is being abused, we reserve the right to cancel or refuse future orders and cancellation requests. Please review our TERMS OF USE.

Returns we receive that do not use the provided return shipment label will be refused. Any alterations to the label will not be accepted. 

EXCHANGES

StussyStyle.com does not offer exchanges. We ask that you return the product for a full refund and place a new order for the preferred item(s).

SPECIAL COLLABORATIONS

All sales are final for any purchases on Nike, limited edition, and/or special collaboration products.

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